PRIVACY POLICY

Last Updated: October 5, 2026

Sontia's Designs respects your privacy and is committed to protecting the personal information you provide when visiting our website, purchasing our products, contacting us, or communicating with us by email, phone, or text message.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address, telephone number, billing and shipping information, order details, personalization information, and information submitted through forms or our website chat feature.

We may also collect certain technical information automatically when you use our website, such as browser type, device information, IP address, and information about how you interact with our website.

How We Use Your Information

We may use your information to process and fulfill orders, provide customer service, respond to questions, communicate about your purchases, improve our products and website, prevent fraud, and operate our business.

If you separately and expressly consent to receive marketing communications, we may also use your contact information to send promotions, special offers, product announcements, event information, and other marketing communications.

SMS/Text Messaging

If you opt in to receive text messages from Sontia's Designs, we may send you promotional offers, product updates, announcements, and other marketing communications.

Message frequency may vary. Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchasing any goods or services. You may opt out at any time by replying STOP. For assistance, reply HELP.

Mobile Information and SMS Consent

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that support the delivery of our messaging program as necessary to provide the service.

Service Providers

We may use trusted third-party service providers to help us operate our website, process payments, fulfill orders, provide communications, deliver messages, analyze website performance, and provide other services necessary to operate Sontia's Designs.

These providers may receive information only as reasonably necessary to perform services on our behalf and are subject to their respective privacy and security obligations.

Cookies and Website Technologies

Our website may use cookies and similar technologies to provide website functionality, understand website usage, remember preferences, and improve the customer experience. Certain third-party services integrated into our website may also use cookies or similar technologies.

How We Protect Your Information

We take reasonable administrative and technical measures designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Choices

You may request that we update or correct certain personal information you have provided to us. You may unsubscribe from marketing emails using the unsubscribe option contained in those communications and may opt out of marketing text messages by replying STOP.

Children's Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have questions regarding this Privacy Policy or how Sontia's Designs handles personal information, please contact us using the contact information provided on our website.