TERMS OF SERVICE

Last Updated: October 5, 2026

Welcome to Sontia's Designs. These Terms of Service govern your use of our website, products, services, and communications. By accessing our website or purchasing from Sontia's Designs, you agree to these Terms.

Products and Orders

Sontia's Designs offers custom and personalized products, including apparel, drinkware, stationery, gifts, and other merchandise. Product colors and appearance may vary slightly due to differences in screens, materials, printing processes, and handmade or customized production.

Customers are responsible for reviewing names, spelling, personalization details, sizes, colors, and other customization information before submitting an order. Production on customized products may begin shortly after an order is received.

Pricing and Payment

Prices are displayed on our website and are subject to change. Applicable taxes, shipping charges, and other disclosed fees may be added during checkout. Payment must be successfully processed before an order is fulfilled.

Shipping, Returns and Customized Products

Processing and delivery times may vary depending on the product and level of customization. Please refer to our Shipping & Returns policy for additional information.

Because many Sontia's Designs products are customized or made to order, certain products may not be eligible for returns or exchanges unless they arrive damaged, defective, or incorrect due to an error by Sontia's Designs.

SMS/Text Messaging Terms

Customers may voluntarily opt in to receive SMS/text messages from Sontia's Designs through our website. Messages may include promotions, special offers, discounts, product announcements, event promotions, and other marketing updates.

By opting in, you consent to receive recurring marketing text messages from Sontia's Designs at the mobile number you provide. Consent is not a condition of purchasing any goods or services.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to a message. You may reply HELP for assistance.

Mobile information and SMS opt-in consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. Information may be provided to service providers when necessary to operate our messaging service and deliver requested communications.

Wireless carriers are not liable for delayed or undelivered messages.

Intellectual Property

Unless otherwise stated, the content of this website, including Sontia's Designs branding, original graphics, photographs, written content, and other original materials, is owned by or licensed to Sontia's Designs and may not be copied, reproduced, or commercially used without authorization.

Limitation of Liability

To the extent permitted by applicable law, Sontia's Designs will not be liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services.

Changes to These Terms

We may update these Terms of Service periodically. Changes will be posted on this page with an updated revision date.

Contact Us

Questions regarding these Terms of Service may be directed to:

Sontia's Designs
Chesapeake, Virginia
Phone: 757-664-9150
Email: sontiasdesigns@gmail.com